Customer Testimonials

What do our customers have to say about The Prop Shop? Read for yourself!

"We received the chairs!! Thank you so much for being prompt! It is really appreciated and if I ever have another occasion where I need your services or know of anyone I will certainly recommend The Prop Shop!"

-- Lauri W., McGuire VA Medical Center

"Thanks for your help this weekend...with the weather turning so wet on Saturday night you guys were a big help. I really appreciate your willingness to work with us and to move quick. You guys were outstanding!"

-- Hunter L., Rickmond Kickers

"The Prop Shop had by far the best customer service out of all the rental vendors I called, and that's ultimately what sold me on them. Even after booking with them, every time I called, they not only remembered who I was, but they also remembered little details and always asked questions relevant to our last conversation- all before even having the time to look me up in the computer, so I'm sure it was from memory! They called when they were on their way out to the venue so that I could meet them there, and everything arrived promptly. They even agreed to do 2 separate drop off points for the chairs even though they were running late. Customer service that is above and beyond!"

-- Sarah H.

"Thanks to you and your team on the hard work you put into our tents. My VIBE tent looked GREAT! I look forward to working with you for the September weekend."

-- Heather B., Richmond International Raceway

“People are still raving about our Legacy Gala. We really appreciate the 'important' role you played in making that night a night to remember. The table coverings and place settings were a real hit!”

-- Southside Baptist Ministries

“I cannot find the words to express how beautiful you transformed the ballroom of the Hermitage Country Club into the most elegant and beautiful reception site… it was breathtaking! You did a magnificent job. The chairs, linens, lighting & overlays, etc. were gorgeous! I was overwhelmed by the beauty of the room. I cannot thank you enough for what you did. You all did a superb job. I am so glad we were recommended to you. I will recommend you all to anyone that may need your services. Thank you so much.”

-- Sarah S.

“We want to thank you for a job well done! Your crew did an incredible job with setup and takedown. From our first meeting to discuss needs and get an estimate you were patient and so easy to work with. Your employees were most efficient and so easy going even when we were in 'crunch time' mode! Thanks to The Prop Shop our wedding festivities were well taken care of and provided for."

-- With Warmest Regards, The Noftsinger Family

“I have to tell you, when I walked into The Scott House on that Friday evening I was in awe. The room looked beautiful; more than I expected. I was a little nervous working long-distance with folks I didn't know, but your time and patience gave me the confidence that I was in good hands. Many, many thanks for making this event successful.

-- Gloria G.

"I am so glad that we chose to work with you guys for our event! I've been telling all my friends how awesome you have been in helping us with all of our changes and updates. You guys are the best!"

-- Emily S.

"I cannot thank you enough for everything that you did. The best thing I did while planning my wedding was walking into The Prop Shop and meeting you and my only regret was not meeting you sooner. I can't even put into words how much of a blessing you were for us. You were so patient and accommodating and I know that I called you so many times and kept changing my mind but you didn't care, you kept pulling things out until we found the perfect set up. I want you to know that I gasped when we walked into the room at the Hilton. It was beautiful and we couldn't have done it without you. Thank you so much for being a part of our day!"

-- Nicole J.

"Its such a pleasure to work with you guys! Amazing level of customer service. Thanks again!

-- Jevata H.